Reference number 2025-0432 Date 25. March 2025

Service Owner – Subscription Management (all genders)

Division

Digitalization

Company

Syskron GmbH

Location

Neutraubling (near Regensburg), Germany, Regensburg (Maximilianstraße), Germany, Mobile working

Join as

Professionals

Worktime

Communicating working hours, Full-time

Your favourite drink? Regardless of what it is – it could well be that it was manufactured with the aid of our digitalization solutions.

Why? Because Syskron GmbH is a proud part of Krones.digital – an international community of digital experts within the Krones Group. We are fans of cutting-edge technologies and develop innovative services and solutions that are used in every fourth beverage bottle worldwide. We are all united by the mission to do more than just tick boxes on to-do lists: We want to create real added value for our customers and optimise beverage and liquid food production wherever there is still room for improvement, thereby making our contribution to a sustainable and better future.

Yes, that is ambitious! But we have a plan to make it happen: With people who seize opportunities, are passionate about their ideas and believe in the power of our team. With an open ear, respectful dialogue and mutual support – in the office, from home, from anywhere in the world. With creative freedom and an inspiring environment that drives you forward and helps you to develop personally. That gives you security and leaves room for your life outside work.

Let's create impact beyond tomorrow – are you in?

As Service Owner – Subscription Management, you are responsible for a part of our service portfolio and ensure that the service you are responsible for meets the expectations and requirements of customers and internal stakeholders.

Online application

Your tasks

You are responsible for the entire lifecycle of our subscription services, which are provided to our customers.
You coordinate all activities required to provide and further develop the service.
You monitor the performance of the digital service, analyze weaknesses and identify optimization potential.
You implement improvement measures to increase the efficiency and quality of the service.
You act as a central interface between the technical team, the development department and other internal stakeholders to ensure effective and efficient service delivery.
You define, maintain and prioritize the service roadmap to align the service with business requirements and strategic goals.

Your profile

You have a degree in (business) informatics, engineering or a comparable qualification.
You have extensive professional experience in IT management, preferably in a service owner or similar role.
You have in-depth knowledge of IT service management according to ITIL (certification is an advantage) and ideally have experience in using Salesforce.
You have extensive knowledge of implementing ITSM frameworks such as ITIL and are experienced in integrating ITSM systems into existing application and tooling environments.
You have experience in commercial and business aspects, including pricing, market analysis and business strategy development.
You have excellent communication skills and the ability to coordinate both technical and non-technical stakeholders.
You are fluent in both German and English.

Our benefits

Life is short, join Syskron

We spend approximately one third of our day in work. This is why, at Syskron, we offer both an exciting job and everything needed to produce creative ideas. And for the other two thirds of the day, we provide numerous benefits as the icing on the cake. After all, life is simply too short to spend it with a run-of-the-mill employer.

Flexible working

Mobile working and flexible time management are firmly engrained in our culture – for a work-life balance in line with your needs.

Our benefits

Flexible working

Enjoy the opportunity to freely organise your day - without core time and daily presence in the office. Of course, there are also times when we meet in person. But if no team workshop or client meeting is scheduled, it's up to you when exactly you switch on your computer and where you are. We firmly believe: flexibility in one’s decision regarding when and where a job is performed is the best way to balance work and private life.

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Individual training

We make a point of promoting your individual potential and interests because this is precisely what makes Syskron innovative – and makes you unique.

Our benefits

Individual training

To optimally prepare our employees for future challenges, we offer a variety of training opportunities – and you can take advantage of for example on-site workshops as well as online courses. In addition, we welcome an open feedback culture and foster the internal transfer of knowledge.

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30+ days leave

In our company, you may take more than 30 days leave each year, for we know: Free time is not only good for the soul, it also recharges your batteries.

Our benefits

30+ days leave

At Syskron, we have 30 days leave each year. In addition, Christmas Eve (24/12) and New Year’s Eve (31/12) are regular days off and a day’s leave is not required for either. You can also convert your bonus into even more leave days (up to three days a year).

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Team events

In our company, team spirit does not clock out at the end of the working day – which is why we also like spending time with one another outside of the office.

Our benefits

Team events

A little party never killed nobody! We feel it is important to have a good time together and therefore also encourage this way of thinking after work. Each team is awarded a fixed budget to celebrate successes with one another at the company’s expense – and is free to choose when, where and how it is spent. Every year, we also look forward to our summer party, where our corporate management gladly takes on the job of barkeeper.

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Salary and other benefits

To ensure that your mind is free to concentrate on giving your all to your job, we believe that fair payment and other perks are an absolute must.

Our benefits

Salary and other benefits

In addition to an attractive salary, at Syskron you can also benefit from a bonus system and many other perks such as bike leasing, job tickets and an attractive company pension. You are also free to take out health insurance with the Krones corporate health insurance fund.

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Dogs welcome

Your four-legged friend is more than welcome at the Regensburg site and may spend the day with you in the office.

Our benefits

Dogs welcome

Dogs are not only allowed at the Regensburg site, they are actually encouraged. These four-legged feelgood managers help us all calm down during a hectic working day. Fun, games and fresh air guaranteed.

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The community

Krones.digital

The digital community of the Krones Group

At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes – from machines to line control and central cloud platforms to SAP solutions for the beverage industry.

The team for Krones.digital

Get the latest insights into projects and working life at Krones.digital on LinkedIn

Krones.digital at LinkedIn

Your application

Interested? Apply online now!

If this sounds interesting to you, we really would like to get to know you!

You can submit your application in German or in English.

Do you have any further questions? For more information please call +49 9431 79857-1111.

To be able to process your application efficiently and promptly, we would kindly ask you to use our online form.

Online-Form

Online application

* To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.

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